Privacy Policy

1. Introduction

CompanyJi values your privacy. This Privacy Policy explains how we handle information shared by users, clients, website visitors and persons who contact us for company registration, taxation, accounting, compliance, legal documentation or related services.

By using our website or submitting your details through any form or communication channel, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal, business and contact information that you voluntarily provide to us, including:

• Name, phone number, email address and location.
• Business name, entity type, service requirement and enquiry details.
• Documents or information required for consultation, quotation or service delivery.
• Communication records through calls, emails, forms, WhatsApp or other channels.
• Basic website usage data such as browser type, pages visited and device information.

3. How We Use Your Information

We use collected information for legitimate business and service purposes, including:

• Responding to your enquiries and service requests.
• Providing quotations, consultation and process guidance.
• Delivering professional services requested by you.
• Preparing documentation, applications, filings or compliance records.
• Improving our website, communication and customer support.
• Sending service-related updates, reminders or important communications.

4. Sharing of Information

We do not sell your personal information. We may share information only when required for service delivery, legal compliance or operational purposes.

This may include sharing limited information with government portals, regulatory authorities, banks, payment processors, consultants, auditors, legal professionals, technology service providers or authorised team members where necessary.

5. Confidentiality of Documents

Documents shared with CompanyJi are treated as confidential. We use them only for the purpose for which they are collected, such as registration, filing, advisory, compliance or service execution.

Clients should avoid sharing unnecessary personal or sensitive documents unless requested for a specific service requirement.

6. Cookies and Website Data

Our website may use cookies or similar technologies to improve user experience, analyse website traffic and understand visitor behaviour. You may disable cookies through your browser settings, but some parts of the website may not work properly.

7. Data Security

We take reasonable steps to protect your information from unauthorised access, misuse, alteration or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes or enforce agreements. Information that is no longer required may be deleted, archived or anonymised as per our internal practices.

9. Third-Party Links

Our website may contain links to third-party websites, government portals or external platforms. We are not responsible for the privacy practices, content or security of such third-party websites.

10. Your Rights

You may contact us to request access, correction or deletion of your personal information, subject to legal, regulatory and service-related limitations. We may need to verify your identity before processing such requests.

11. Changes to This Policy

CompanyJi may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website or services after changes means you accept the updated policy.